CURRENT LEAD TIME IS 12-14 BUSINESS DAYS. DUE TO COVID-19, WE CANNOT GUARANTEE DELIVERY TIMES. FREE SHIPPING ON ORDERS OF $150 OR MORE

FAQS


Where are you located?

We are located in Angus, Ontario, Canada. We currently only offer shipping within Canada.   

 

What are your lead times?

Current order processing time is 10-12 business days (not including shipping). Please note due to the Pandemic, shipping delays are expected with Canada Post. Please be patient during these times. Porch pickup is available in Angus.   

 

What ingredients do you use in your playdough?

Our playdough is made from non-toxic ingredients such as: flour, vegetable oil, salt, food grade colouring, cream of tartar and food grade oils and extracts.   

 

What is the recommended age group?

Our sensory rice kits are recommended for ages 18 months +. Our playdough is recommended for ages 2+. Please note children should always be supervised while playing.   

 

What is the best way to store playdough?

Playdough should always be store in air-tight containers provided and lid must always be screwed on tightly after play to preserve the lifespan of the product. Dough can last 6-12 months with consistent play. If your dough dries out, simply add water and work into the dough to refresh. 

 

Can my child eat this product?

Our playdough and rice products are not meant for consumption.

 

Is your product gluten or peanut-free?

Our products contain wheat and gluten and are NOT made in a peanut free facility.

 

Do you offer wholesale opportunities?

We currently do not offer our products wholesale but are looking into this.

 

Do you offer refund or exchanges?

Due to the nature of our products, we are not able to offer refunds or exchanges. All orders are made to order and considered custom orders. For defective products, please contact us.    

 

If you have any questions, please email us at littledreamersdough@gmail.com